Aquilana Smartmed

  • Telemedicine model

  • Primary care: Application or telemedicine

General

General information:

Health insurance model «Smartmed» of the Swiss insurance company Aquilana.

Health insurance model:
Telmed model: If you choose a telmed policy, you will have to contact the telemedicine hotline before every doctor visit. Telephone consultation is not required in the event of medical emergencies, gynecological examinations and treatment by eye doctors.
Choice of doctor:
Your choice of doctors is limited by Aquilana Smartmed requirements.
Medical partner:
Medgate.
Telmed consultation:
Recommendations made during telemedicine consultation are not binding.
Pharmacy choice:
You get free choice of pharmacy
Payment methods:
Not specified.
Reimbursement:
Not specified.
Financial reserves:
The solvency ratio shows how available financial reserves compare to Federal Office of Public Health (FOPH) minimum reserve requirements. The solvency ratio of Aquilana is 102% (according to FOPH data). The minimum ratio required by the FOPH is 100%.
Number of policyholders:
A total of 69,514 people hold compulsory health insurance policies from Aquilana.
Additional child-discount:
Aquilana provides additional premium reductions from the third child onwards.
Administrative costs:
5.5% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).
Administrative costs per policyholder:
CHF 165 (as per the most recent BAG data).

Customer satisfaction

General satisfaction Not specified.
Helpfulness Not specified.
Billing: flexibility Not specified.
Reimbursement: time frame Not specified.
Product information Not specified.

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