Prepaid Mobile Top Up Guide
Telecom

Prepaid Mobile: Guide to Topping Up

November 1, 2024 - Ralf Beyeler

Find all the information you need about loading prepaid mobile accounts from different Swiss mobile service providers in this moneyland.ch guide.

Buying prepaid mobile credits is very simple, but your options depend on which Swiss mobile service provider you use.

 

Topping up your prepaid mobile account online

Many Swiss prepaid mobile service providers give you the option of loading your account online in their web portals or apps. Typically, you can pay for online top-ups using a credit card. Some mobile services also accept PostFinance debit card and Twint payments.

 

  Credit cards Postfinance debit cards Twint
Aldi Suisse Mobile Yes Yes Yes
Coop Mobile Yes    
Lebara Yes Yes Yes
Lidl Connect Yes Yes Yes
M-Budget Mobile Yes    
Mucho Mobile Yes Yes  
Salt Yes Yes Yes
Sunrise Yes Yes Yes
Swisscom Yes Yes, via Postfinance app  
Post Mobile Yes Yes Yes
Yallo Yes Yes Yes
Wingo Yes Yes Yes

 

Topping up your prepaid mobile account at vending machines and ATMs

Many prepaid mobile service providers let you top up your prepaid credits at PostFinance ATMs and/or at SBB ticket vending machines. Topping up prepaid credits at other ATMs is no longer possible.

 

  PostFinance ATMs SBB ticket-vending machines
Aldi Suisse Mobile   Yes
Coop Mobile Yes Yes
Lebara Yes Yes
M-Budget Mobile Yes Yes
Mucho Mobile   Yes
Salt Yes Yes
Sunrise Yes Yes
Swisscom Yes Yes
Post Mobile Yes Yes
Yallo Yes Yes

 

Topping up at PostFinance ATMs is only possible if you have a PostFinance debit card.

Topping up your prepaid mobile account at supermarkets

Many Swiss mobile service providers sell prepaid vouchers at the tills of supermarkets. You can simply tell the cashier which prepaid service you use and how much you want to top up (or enter it at the self-checkout machine) to get a voucher with a top up code.

 

  Aldi Coop Denner Lidl Migros Volg
Aldi Suisse Mobile Yes          
Coop Mobile   Yes        
Lebara Yes Yes     Yes  
Lidl Connect       Yes    
M-Budget Mobile         Yes  
Salt   Yes Yes Yes Yes  
Sunrise   Yes Yes Yes Yes  
Swisscom   Yes Yes   Yes  
Post Mobile           Yes
Yallo Yes Yes

 

  Yes  

* Coop Mobile credits can also be purchased at other Coop stores like Coop Pronto, coop.ch, and Coop City.

 

Some service providers like Mucho Mobile do not sell prepaid vouchers at supermarkets.

Topping up your prepaid mobile account at electronics retailers

Many mobile service providers sell prepaid mobile vouchers at the tills of electronics retailers.

 

  Fust Interdiscount   Mobilezone
Coop Mobile Yes Yes<  
Lebara Yes Yes Yes
M-Budget Mobile     Yes
Salt Yes Yes Yes
Sunrise Yes Yes  
Swisscom Yes Yes  
Yallo Yes Yes Yes

 

Topping up your prepaid mobile account at other retailers

Many prepaid service providers also sell vouchers at gas station tills, kiosks and post offices.

 

  Kiosks Post offices Gas stations
Coop Mobile Yes   Coop Pronto only
Lebara Yes Yes Yes
M-Budget Mobile   Yes Migrolino only
Mucho Yes Yes Yes
Salt Yes Yes Yes
Sunrise Yes Yes Yes
Swisscom Yes Yes Yes
Yallo Yes Yes Yes

Many Swiss mobile service providers do not give you the option of topping up at kiosks, post offices and/or gas stations. Not all Swiss gas stations and kiosks sell prepaid mobile vouchers.

Topping up at mobile customer service outlets

If you use Swisscom, Sunrise or Salt, you can top up your prepaid account at customer service outlets operated by your telecom provider. Some mobile services give their mobile plan subscribers the option of crediting prepaid mobile accounts. The mobile plan subscriber is billed for any money which they credit to prepaid mobile accounts. In order to top up prepaid accounts using a mobile plan, both the prepaid user and the plan user need to have the same mobile service provider.

More on this topic:
Prepaid mobile questions and answers
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Prepaid mobile credit expiry periods explained

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Expert Ralf Beyeler
Ralf Beyeler is the telecom expert at moneyland.ch and also covers other areas of personal finance.
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