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Atupri CareMed

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Atupri CareMed

Family doctor model
Primary care: family doctor

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General

General information:

Health insurance model «CareMed» of the Swiss insurance company Atupri.

Health insurance model:

Family doctor model: When you use a family doctor policy, you are required to visit your relevant family doctor first. Your doctor may then refer you to specialists, therapists or hospitals. A primary consultation from your doctor is not necessary in the event of medical emergencies, gynecological examinations and treatments by eye doctors.

Choice of doctor:

Your choice of family doctor is limited to just one doctor from the Atupri doctor list.

Medical partner:

Argomed, Ärztenetz Nordwest, Ärztenetzwerk Thurgau, Beodocs, Doccare, Docnet, DOXnet, Grisomed, Hapmed, HARESO, HAV Schwyz, HAV-SH, Hawa, Igomed, iNetz, Medbase, MediX, mediX limmimed, MedNet Biel-Bienne, mednetbern, Monvia, PizolCare, RhyMed, xundart, zimdoc, zmed, Zolamed, Zürcher Gesundheitsnetz.

Pharmacy choice:

You get free choice of pharmacy

Payment methods:

20% of payments are made using the tiers garant payment method, in which you pay and claim reimbursement.
80% of payments are tiers payant, meaning the bills are paid directly by the insurance (Atupri).

Reimbursement:

The average waiting period before tiers garant reimbursement from Atupri is 3 days.

Financial reserves:

The solvency ratio shows how available financial reserves compare to Federal Office of Public Health (FOPH) minimum reserve requirements. The solvency ratio of Atupri is 119% (according to FOPH data). The minimum ratio required by the FOPH is 100%.

Number of policyholders:

A total of 152,028 people hold compulsory health insurance policies from Atupri.

Additional child-discount:

Atupri does not offer additional premium reductions for more than one child.

Administrative costs:

5.9% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).

Administrative costs per policyholder:

CHF 242 (as per the most recent BAG data).

Customer satisfaction

General satisfaction 7.3/10 (Satisfactory)

Helpfulness 7.5/10 (Good)

Billing: flexibility 7.7/10 (Good)

Reimbursement: time frame 7.2/10 (Satisfactory)

Product information 7.0/10 (Acceptable)

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