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Atupri HMO

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Atupri HMO

HMO model
Primary care: HMO center

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General

General information:

Health insurance model «HMO» of the Swiss insurance company Atupri.

Health insurance model:

HMO model: As an HMO policy holder, you are required to get medical consultation from a doctor at an eligible HMO center before receiving further treatment. Your HMO center may then refer you to specialists, therapists or hospitals. A primary consultation from an HMO center is not necessary in the event of medical emergencies, gynecological examinations and treatments by eye doctors.

Choice of doctor:

Your choice of general practitioners is limited to doctors at HMO health centers which partner with Atupri.

Medical partner:

Ärztenetz Nordwest, localmed, Medbase, MediX, mediX limmimed, mediX luzern, mediX säntis, mediX winterthur, Monvia, PizolCare, Réseau Delta, Sanacare.

Pharmacy choice:

You get free choice of pharmacy

Payment methods:

20% of payments are made using the tiers garant payment method, in which you pay and claim reimbursement.
80% of payments are tiers payant, meaning the bills are paid directly by the insurance (Atupri).

Reimbursement:

The average waiting period before tiers garant reimbursement from Atupri is 3 days.

Financial reserves:

The solvency ratio shows how available financial reserves compare to Federal Office of Public Health (FOPH) minimum reserve requirements. The solvency ratio of Atupri is 119% (according to FOPH data). The minimum ratio required by the FOPH is 100%.

Number of policyholders:

A total of 152,028 people hold compulsory health insurance policies from Atupri.

Additional child-discount:

Atupri does not offer additional premium reductions for more than one child.

Administrative costs:

5.9% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).

Administrative costs per policyholder:

CHF 242 (as per the most recent BAG data).

Customer satisfaction

General satisfaction 7.3/10 (Satisfactory)

Helpfulness 7.5/10 (Good)

Billing: flexibility 7.7/10 (Good)

Reimbursement: time frame 7.2/10 (Satisfactory)

Product information 7.0/10 (Acceptable)

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