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Sanitas CallMed

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Sanitas CallMed

Telemedicine model
Primary care: telemedicine
Free quote

Get a free quote now >>

General

General information:

Health insurance model «CallMed» of the Swiss insurance company Sanitas.

Health insurance model:

Telmed model: If you choose a telmed policy, you will have to contact the telemedicine hotline before every doctor visit. Telephone consultation is not required in the event of medical emergencies, gynecological examinations and treatment by eye doctors.

Choice of doctor:

You are free to choose your doctor after a primary consultation from the telemedicine hotline.

Medical partner:

Medgate.

Telmed consultation:

Recommendations made during telephonic consultations are binding.

Pharmacy choice:

You get free choice of pharmacy

Payment methods:

Not specified.

Reimbursement:

Not specified.

Financial reserves:

The solvency ratio shows how available financial reserves compare to Federal Office of Public Health (FOPH) minimum reserve requirements. The solvency ratio of Sanitas is 114% (according to FOPH data). The minimum ratio required by the FOPH is 100%.

Number of policyholders:

A total of 594,850 people hold compulsory health insurance policies from Sanitas.

Additional child-discount:

Sanitas does not offer additional premium reductions for more than one child.

Administrative costs:

5.3% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).

Administrative costs per policyholder:

CHF 209 (as per the most recent BAG data).

Customer satisfaction

General satisfaction 8.2/10 (Very good)

Helpfulness 8.4/10 (Very good)

Billing: flexibility 7.8/10 (Good)

Reimbursement: time frame 8.3/10 (Very good)

Product information 7.9/10 (Good)

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Special offer: Reimbursement of brokerage fees up to CHF 200 for 90 days
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No prior knowledge necessary: Advice from experts
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